Troubleshooting the TestArchitect License Server

This section describes possible errors that you might encounter with the TestArchitect License Server, their common causes and possible solutions.

License keys are unable to be verified when a power outage and connection loss occur

When your machine could not connect to the TestArchitect License Server, you might check the connection between your machine and TestArchitect License Server.

Check connection to License Server

Check the connection from your machine to the License Server.

If your License Server cannot connect to License Management Service, you might check the connection from your machine to the license service before adding the license again.

Cannot connect to LogiGear License Management Service

Cannot connect to LogiGear License Management Service