Automation Guide
Application testing
Mobile testing
Testing mobile applications
iOS Automation
Troubleshooting iOS automation
start program-related issues in iOS automation
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iOS start program problem: device not connected
This feature is on-demand support
Problem
Upon completion of an automated test, the following error message is reported in the Automation Problem dialog box, or in the test result:
The start program action could not complete since your device was not connected to the test machine via USB cable.
Solution
Check the USB cable connecting the iOS device to the test controller host. Verify that the connectors are free of debris and that the cable is not damaged. If available, replace with a known good cable.
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